Terms and Conditions

---

REFUND / RETURN POLICY

Castle RuMar understands that third party carriers have been known to damage items due to acts of nature or from improper handling.  That is why each item ships out insured to cover the costs in the event that this should happen.  But in twenty-five (25) years of shipping online items through our other stores and auctions this is a very rare occurrence.

, and that is why we Common items in a terms and conditions agreement allow you to:

• We do offer a refund with a ten percent (10%) restocking fee and since the money is going to charity, the amount of the sale donated to charity will be deducted from the refund.  
• Refunds are offered only if the item is returned within 24 hours of receiving the item, and also after contacting Castle RuMar to notify us of an error on our end.  Castle RuMar has yet to have an error occur on our end in twenty-five (25) years of sales.
• Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
• Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
• Castle RuMar reserves the right to block buyer accounts who are abusive or chronic returners.
• Write down any other terms or conditions that protect you or your audience.